Earlier this year, the General Insurance Association of Malaysia (PIAM) revealed that only four percent of Malaysians nationwide purchased flood insurance coverage. Allianz Malaysia Berhad Chief Executive Officer, Sean Wang, said: “Malaysians continue to wrestle between paying for insurance coverage versus the probability of making a claim when buying or renewing vehicle insurance. However, following all the flood-related events last year, having adequately coverage should trump everything else.”
In 2021, 64,000 Allianz General Insurance Company (Malaysia) Berhad (Allianz General) customers benefited from the Company’s Allianz Road Rangers service due to accident, breakdown, and flood-related incidents.
“As general insurers, we have always relied on finding actionable ways to put our customers first. Each service we offer is curated to ensure that our customers experience a fast, easy and seamless journey when making an accident claim or using our other services,” said Sean.
A complimentary service for Allianz Motor Comprehensive (Private car), Allianz Motorcycle Plus (Comprehensive) and Allianz Motorcycle (Comprehensive) policyholders, the Allianz Road Rangers provides towing services as well as claims concierge services at police stations, fast claims approval and vehicle delivery after repairs for cars, as well as emergency petrol delivery, assistance for flat tyre or battery issues for your vehicles.
Besides that, Allianz General also offers Allianz Windscreen Replacement On-the-Go service for Motor Private Car Comprehensive policyholders with windscreen cover in the Klang Valley and major cities nationwide. Allianz customers can call to set up an appointment, and an Allianz-branded on-the-go service car will be dispatched to the customer’s location with the entire service completed in three hours. The cashless service does not require filling out forms, thus eliminating long wait-time and tedious processes and includes genuine glass replacements and a lifetime warranty.
In the event of an accident or need for windscreen replacement, Allianz General customers should call 1-800-22-5542. Allianz Windscreen Replacement On-the-Go service, available from Monday to Saturday, 9.00am to 6.00pm. Terms and conditions apply. To learn more, visit allianz.com.my.